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Telcos are citing free voice calls to duck action on poor quality of service, but that will not pass regulatory muster, Trai Chairman R S Sharma said on Sunday, assuring users that the issue of call drops remains on its agenda.
The Telecom Regulatory Authority of India (Trai) head said the watchdog’s earlier provision for a penalty on telcom firms for call drops was successfully challenged in the Supreme Court, but the regulator will continue to work for improving the quality of service.
“Most of the telcos are offering voice free, their argument is that if something is free, how much can you (Trai) punish me because I am not getting anything for that, which may not be correct because they are essentially cross-subsidising,” Sharma said at the Asia Economic Dialogue here.
The comments come amid continuing call drops being experienced by subscribers across the country.
After the entry of Reliance Jio in 2016, voice calling has become virtually free as it is getting embedded in the data plans. This has resulted in entrenched operators losing their biggest revenue stream, which has led to financial troubles.
Hyundai Motor India Ltd (HMIL) on Sunday reported a 10.3 per cent decline in total sales at 48,910 units in February.
The company had sold 54,518 units in the same month last year, HMIL said in a statement.
Domestic sales were down 7.2 per cent to 40,010 units as against 43,110 units in February 2019, it added.
The company’s exports declined 22 per cent to 8,900 units as compared with 11,408 units a year ago.
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